Technical Dossier

Materiality

Materiality analysis is how we keep strategy and ESG practice aligned with the topics that matter most to the business and to stakeholders. Topics are identified from contributions gathered by the people who work with the Group’s stakeholders, then ranked by relevance.

Stakeholders of RHG

The success of our hotel activity rests on trusted relationships with different stakeholders. We keep a constant dialogue with these groups, in person and digitally, to understand their expectations and concerns about the business and about the sustainability of our activity.

We commit to adjusting our management to the demands of the market, seeking to generate the greatest shared value, over the long term, for the Group and for all its stakeholders.

• EmployeesWe create value through jobs and through opportunities for personal and professional growth.
• ClientsWe create value through the quality of the services we provide. We watch the growing weight clients give to ESG and work to integrate it further into our offer.
• ShareholdersWe create financial value, sharing the results obtained, including through return on investment.
• SuppliersWe create value by stimulating economic activity and employment with the suppliers we keep long-term relationships with.
• CommunityWe create value through direct and indirect jobs and by valuing local culture and customs.
• PartnersWe create value by making a positive impact on our services, which benefits other economic agents linked to tourism.
• Public authoritiesWe create value by promoting destinations and regions, contributing to their development.

Determining the material topics

The process began in 2022, with a formal commitment to review priorities regularly. Updates draw on documentary and sector analysis and on listening to the people responsible for each function, so that this report reflects the topics that most affect the Group.

This continuous updating lets us adjust priorities, identify new risks and opportunities, and make sure the report faithfully reflects the topics that most affect the Group’s activity.

The table below presents the topics relevant to RHG. Topics in bold are the material topics. For these, the report sets out the initiatives implemented, which make up the management approach to the topic, and the indicators monitored, which show the progress achieved.

Topics not in bold are not material topics and therefore do not carry as detailed a treatment in the report, in terms of management approach, existing practices and associated performance.

Waste management is marked as a critical topic, but this report presents no performance indicators for it.

VSME Index

As this is RHG’s first report responding to the VSME framework, this response is partial and the organisation will therefore develop a plan to improve its response to requirements B1 to B11.

The table below identifies the requirements answered and the reasons for omitting some of them.

The information below answers the geolocation information requested by requirement B1:

Global Reporting Initiative (GRI) Content Index

Statement of use

Real Hotels Group has reported in accordance with the GRI Standards for the period 1 January to 31 December 2025.

GRI 1 used

GRI 1: Foundation 2021

Applicable GRI Sector Standards

Not applicable

Group performance